The Sun Upgrade Allowance Program (UAP) lets you trade-in anytime(Must be owned by the customer for 90 days) and benefit from higher performance, lower maintenance, and improved operational efficiencies. Sun UAP is perfect for upgrading to the latest Sun products from older Sun and non Sun equipment. The UAP program provides customers with a financial, trade-in incentive when they upgrade their existing datacenter.

The system or component must be in working condition and returned to Sun within 90 days of the new system purchase.

Upgrades/trade-in's are available to most new servers, workstations, storage and select components. Refer to www.sun.com/store. If you are unsure if your Sun or Non-Sun system qualifies for a trade-in incentive, please contact ibb@sun.com.

Yes. Reman products are eligible for trade-in with UAP when owned for a minimum of 90 days.

No. UAP only applies to new Sun system purchases.

Contact your Sun sales rep, or your local Sun reseller. Sales website: www.sun.com/sales/. You may also call your local sales office at 1-800-786-0404 (US); 1-650-960-1300 (International).

Yes. It is a comprehensive list that is updated frequently. If you are unable to locate what you are looking for, please contact ibb@sun.com.

To find what memory will work in your system you can go to the Sun System Handbook at www.sunsolve.Sun.COM/handbook_pub/. Select your system and model and then select "Full Components List."

Processor upgrades are available through the Sun Upgrade Allowance Program (UAP). For the available trade-ins and allowances you can go to www.sun.com/ibb/tradeins/. Select "Components" from the "Upgrade Migrations and Allowances" section.

For a list of compatible CPUs for each system you can visit the Sun System Handbook at www.sunsolve.Sun.COM/handbook_pub/. Select your system and model and then select "Full Components List."

Memory upgrades are available through the Sun Upgrade Allowance Program (UAP). For the available trade-ins and allowances you can go to www.sun.com/ibb/tradeins/. Select "Components" from the "Upgrade Migrations and Allowances" section. For a list of compatible memory for each system you can visit the Sun System Handbook at www.sunsolve.Sun.COM/handbook_pub/. Select your system and model and then select "Full Components List."

Disk drive upgrades are available through the Sun Upgrade Allowance Program (UAP). For the available trade-ins and allowances you can go to www.sun.com/ibb/tradeins/. Select "Components" from the "Upgrade Migrations and Allowances" section. For a list of compatible disk drives for each system you can visit the Sun System Handbook at www.sunsolve.Sun.COM/handbook_pub/. Select your system and model and then select "Full Components List".

Yes, please see the Trade-In Calculator at ibb.sun.com/apps/tradein/. Note: When trading in a tape library, customer returns the base and all drives.

Data removal is the responsibility of the customer, however Sun Services may be able to provide this service for fee. Please contact Sun Support at www.sun.com/service/support/.

Yes. UAP is available worldwide and may vary by region. For more information please contact your direct Sun sales rep or partner at http://partneradvantage.sun.com/catalog/search/.

New systems are bundled with the most current version of Solaris. For more information on the Solaris Operating System please refer to www.sun.com/software.

The UAP is designed with the understanding that agreed upon trade-in equipment will be returned to Sun within 90 days of the new-equipment shipment from Sun. Customers must return complete, working systems or components. For more information about the Sun UAP returns process, view the rules of engagement. Return extensions may be granted per business need and various approvals.

Under UAP, Sun offers trade-in credit for both Sun and non-Sun systems towards the purchase of a new system, or towards Sun system boards and components. Our trade-in program incorporates many competitive systems that are approved trade-ins. The customer may trade-in both Sun and non-Sun equipment when upgrading to the newest in Sun technology.

Systems or components must be owned and in the possession by the customer for 90 days prior to trade-in in order to be eligible under UAP.

Sun's System Support Qualification Service, www.sun.com/service/support/system/preown-eu.html offers recertification services for previously owned Sun systems. This includes services conducted at your site, including a complete system audit, inspection and testing, mandatory repairs and upgrades necessary for your equipment, and certification that your system is properly licensed for the Solaris Operating Environment.

If you are looking for a spare for an x-option, use the "Option2Spares Tool" at the bottom of: www.sun.com/ibb/spares/ to determine which spare part numbers to order. Otherwise, go to the Sun System Handbook and search for spare parts by system or to the Sun Store at www.sun.com/store.

Online you can use the Sun Store (US) at www.sun.com/store or Sun Catalogue (International) at www.sun-catalogue.com or via the sales website: www.sun.com/sales/ You may also call your local sales office at 1-800-786-0404 (US); 1-650-960-1300 (International).

You can order online in the US at: store.sun.com/ or you can contact your local sales representative, or any telesales representative at 1-800-786-0404 (US); 1-650-960-1300 (International).

Depending on the age of the system, spares could be available for many years after a system has EOL'd. Check to see if the part number you are looking for (see items 3 & 4 above to determine the correct spare part number for your system) is available by searching the Spares Parts List at: www.sun.com/ibb/spares/parts-list/toc.html.

Qualified technical personnel should replace hardware parts. All product documentation is available at: docs.sun.com/ You can also use the Sun System Handbook at: sunsolve.Sun.COM/handbook_pub/ if you need any other pertinent information about products, including specifications.

Qualified technical personnel should replace hardware parts. All product documentation is available at: docs.sun.com/ You can also use the Sun System Handbook at: sunsolve.Sun.COM/handbook_pub/ if you need any other pertinent information about products, including specifications.

Yes. When you purchase Sun Remanufactured Product (Reman), you get a same-as-new warranty included at no extra cost. For more information on product warranties, go to http://www.sun.com/service/support/index.html.

Yes ALL Sun Remanufactured Products include a full Solaris RTU license at NO extra cost! Most people don't realize that Used Sun Computer Systems Sold by Others do NOT included a valid Solaris RTU license.

A very limited number of companies are authorized to include a valid Solaris license when they resell used Sun equipment. Except for these few authorized used equipment resellers, no broker, dealer, auction house or other third party that sells a used Sun system has any right to distribute Solaris software with that system. An end user buying from such non-authorized brokers, dealers etc. should be aware that it has no valid license to use the Solaris software, and must take action to obtain a legal Solaris license. In almost all cases, the Solaris Operating Environment should be stripped from used Sun equipment sold by brokers, dealers, etc. before it is transferred to a new end user. For more information on Sun licensing policies, go to http://wwws.sun.com/software/solaris/licensing/policies.html.

The available products are listed on our product offerings website:

• High End Servers
• Midrange Servers
• Entry Level Servers
• Desktops
• X-Options
• Spares
• Storage
• StorageTek

Go to http://www.sun.com/ibb/remanufactured/buy.jsp for information on how to:

1. Order online from Sun.
2. Order by phone from Sun or your nearest reseller.
3. Bid online through Sun Auctions.
4. Contact a sales representative from any one of our worldwide sales offices.
5. Order through Government programs and Leasing programs.