Date: 25-Nov-2009 URL: global/training/catalog/courses/IDM-2455.xml

Sun Identity Manager 8.x: Administration and Maintenance (IDM-2455)

When a Sun Identity Manager deployment solution is completed, and all the consultants on the project leave, the customer Identity Manager engineer, or systems administrator, is typically responsible for managing and supporting the already deployed Identity Manager solution. The Sun Identity Manager 8.x: Administration and Maintenance course provides students with the technical knowledge and skills necessary to successfully perform administration and maintenance tasks needed to manage and support an existing Identity Manager solution for a given customer environment. This course covers concepts and tasks such as managing users, configuring resources, debugging common problems, and making simple business process changes to the existing Identity Manager forms and rules to accommodate change requests.

Students are introduced to Identity Manager concepts as well as administrative and maintenance tasks through a series of lectures and labs designed around the core responsibilities that a systems administrator would perform on an identity management solution using Identity Manager.

»	Details below

Languages

English

Who Can Benefit

Students who can benefit from this course are identity management engineers or systems administrators and other technical personnel responsible for the administration and maintenance of an identity management solution using Sun Identity Manager.

Prerequisites

To succeed fully in this course, students should be able to:

Demonstrate a basic knowledge of networking
Be familiar with terminology such as Internet, browser, Intranet, central processing unit (CPU), storage, protocol, internet protocol (IP) address, Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Server (DNS), and proxy
Describe how system components are interconnected in a networked environment
Describe functional differences between systems on the Internet, Extranet, and Intranet
Describe functional uses of terms such as routers, firewalls, DMZ, load balancers, and other networking hardware
Demonstrate a basic knowledge of the operating system environment
Work as a user in a operating system enviroment where product is being deployed
Perform basic operating system administration tasks
Be familiar with the Sun Identity Management Suite and the integrated solutions provided by the Identity Management Suite products

Skills Gained

Upon completion of this course, students should be able to:

Analyze an existing Identity Manager deployment solution
Perform day-to-day user account management
Perform the administrative-level tasks necessary to successfully upgrade an Identity Manager 7.x deployment to Identity Manager 8.x
Configure the different policies within Identity Manager
Manage administrators and set up delegated administration
Manage the resource adapter configurations
Manage simple changes to existing workflow
Configure the Data Exporter
Diagnose common Identity Manager problems

Course Content

Module 1 - Analyzing an Existing Identity Management Deployment

Define identity management and describe how Identity Manager solves common identity management issues
Describe the features of Identity Manager
Describe the Identity Manager architecture
Describe a typical Identity Manager implementation
Describe a sample case study and deployment solution
Install Identity Manager (Lab)
Examine a Clean Installation of Identity Manager (Lab)
Examine a Deployed Identity Manager installation (Lab)

Module 2 - Performing User Account and Role Management, Organizational Changes, and Reporting

Describe Identity Manager objects used to manage user accounts
Define a virtual identity
Configure reports for achieving regulatory compliance
Modify an existing user (Lab)
Create users (Lab)
Move and delete users (Lab)
Modify the organizational structure (Lab)
Create roles and assign these roles to users (Lab)
Run user-specific reports (Lab)

Module 3 - Upgrading Identity Manager

Describe the new features in Identity Manager 8.x
List supported operating systems, application servers, and databases
Describe the process and procedure for upgrading Identity Manager
Use Identity Manager assessment tools to prepare for an upgrade
Prepare for the Identity Manager upgrade (Lab)
Upgrade the MySQL database (Lab)
Upgrade Identity Manager (Lab)
Install a Sun Identity Manager patch (Lab)
Verify the upgrade (Lab)

Module 4 - Examining and Managing Password Policies and Pass-through Authentication

Describe password management within Identity Manager
Describe Identity Manager account and password policies
Use pass-through authentication
Examine the current authentication model (Lab)
Configure an Account policy for Identity Manager (Lab)
Configure a resource-specific password policy (Lab)
Run password related reports (Lab)

Module 5 - Examining and Modifying a Delegated Administration Environment

Describe the Identity Manager delegated administration model
Describe the use of organizations to control administration scope
Use administrative capabilities to assign rights to users
Use forms to control administrator visibility to attributes
Describe how to use Admin Roles to provide granularity of administration
Describe the use of approvals within delegated administration
Examine the current delegated administration model (Lab)
Modify the current delegated administration model (Lab)

Module 6 - Managing Identity Manager Resources

Describe how to configure an Identity Manager resource and connector
Describe the identity seeding process
Describe tools for loading resource accounts into Identity Manager
Describe reconciliation situations and responses
Define an ActiveSync resource adapter
Describe the steps to configure an ActiveSync resource adapter
Connect to and modify an Identity Manager Resource (Lab)
Migrate users to an actual (not simulated) Solaris resource (Lab)
Add another LDAP resource (Lab)
Run reconciliation (Lab)
Examine ActiveSync (Lab)

Module 7 - Describing and Analyzing Workflow in Identity Manager

Describe workflow in Identity Manager
Analyze workflow processing
Use the NetBeans IDE with the Identity Manager Plugin (Lab)
Analyze workflow processing (Lab)

Module 8 - Configuring the Data Exporter

Describe the Data Exporter functionality and architecture
Describe possible database configuration options for the environment
Configure Data Exporter (Lab)
Schedule data dumps for Data Exporter (Lab)

Module 9 - Diagnosing Problems in Identity Manager

Describe a methodology for troubleshooting Identity Manager
Describe the basic troubleshooting tools used to diagnose an Identity Manager problem
Describe Identity Manager debugging
Attach NetBeans IDE to a running instance of Identity Manager (Lab)
Turn on Workflow Tracing (Lab)
Trace Identity Manager Java code (Lab)