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Sun Systems Fault Analysis Workshop (ST-350)

Sun Systems Fault Analysis Workshop (ST-350)
 
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The Sun Systems Fault Analysis Workshop teaches system administrators and field engineers how to analyze faults, perform diagnostics analysis, and use Suns Predictive Self-Healing technology and DTrace toolkit for the SPARC-based and x86-based Solaris computing environments. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating System (Solaris OS). The course provides instruction in the use of a fault analysis method, platform-based diagnostic tools, and the fault isolation capabilities of the Service Management Facility and Fault Management Architecture as well as providing hands-on fault isolation practice in the workshops.

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Product ID Duration Price
ST-350 5 days $3,500.00

If schedules are not displayed, or schedules shown do not match your availability, select "Request a Class" to inquire about dates or arranging an onsite or dedicated class for your organization.

 
 
Languages
English

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Who Can Benefit
Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.

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Prerequisites
To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.

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Skills Gained
Upon completion of this course, you should be able to:
  • Outline the fundamentals of fault analysis and diagnosis
  • Execute OBP diagnostics and POST
  • Diagnose the system using online tools
  • Interpret the source of system crash dumps
  • Analyze system degradation using the FMA and SMF facilities
  • Select analysis tools from the DTrace Toolkit

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Related Courses

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Course Content

Module 1 - Introducing the Fault Analysis and Diagnosis Methodology

  • Describe the fault analysis methodology
  • Introduce the fault diagnosis methodology
  • Identify the basic layers in Sun systems
  • Identify the error types that occur in Sun systems

Module 2 - Performing Solaris OS Diagnostics

  • Use the device management commands
  • Use the disk and file system management commands
  • Use the software package management commands
  • Use the file-checking commands
  • Use the CPU and memory management commands
  • Use the network management commands
  • Use the general-purpose commands
  • Use the program execution management commands

Module 3 - Introducing OBP Components, Features, and Diagnostics

  • Introduce OBP components
  • Introduce Non-Volatile RAM
  • Display system information using OBP commands
  • Modify OBP variables
  • Run OBP diagnostics

Module 4 - Enabling and Monitoring POST Diagnostics

  • Introduce POST concepts
  • Manipulate the OBP Device Tree
  • View extended diagnostics during POST

Module 5 - The Boot Sequence

  • Compare phases of the Boot process
  • Isolate boot process errors

Module 6 - Predictive Self-Healing

  • Describe contract file system
  • Describe the benefits of Predictive Self-Healing
  • Describe the Fault Management Architecture
  • Interpret recommended system maintenance actions using FMA message ID(s)
  • Describe the Service Management Facility (SMF)
  • Write a service manifest
  • Manage services using SMF
  • Diagnose problems using SMF

Module 7 - Introducing Types of System Failures

  • Introduce system crashes and core files
  • Generate a system crash dump
  • Interpret watchdog resets

Module 8 - Analyzing Core Dumps Using the mdb Utility

  • Introduce the mdb utility
  • Analyze the source of a crash dump

Module 9 - Working With the DTrace Toolkit

  • Introduce the Solaris Dynamic Tracing (DTrace) facility
  • Interpret DTrace Command-Lines
  • Select the correct DTrace tools for given monitoring requirements
  • Write D Scripts

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