Date: 26-Nov-2009 URL: global/training/catalog/courses/ST-350.xml

Sun Systems Fault Analysis Workshop (ST-350)

The Sun Systems Fault Analysis Workshop teaches system administrators and field engineers how to analyze faults, perform diagnostics analysis, and use Suns Predictive Self-Healing technology and DTrace toolkit for the SPARC-based and x86-based Solaris computing environments. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating System (Solaris OS). The course provides instruction in the use of a fault analysis method, platform-based diagnostic tools, and the fault isolation capabilities of the Service Management Facility and Fault Management Architecture as well as providing hands-on fault isolation practice in the workshops.

»	Details below

Languages

English

Who Can Benefit

Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.

Prerequisites

To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.

Skills Gained

Upon completion of this course, you should be able to:

Outline the fundamentals of fault analysis and diagnosis
Execute OBP diagnostics and POST
Diagnose the system using online tools
Interpret the source of system crash dumps
Analyze system degradation using the FMA and SMF facilities
Select analysis tools from the DTrace Toolkit

Related Courses

Before:

After:

Solaris Predictive Self-Healing (VC-SA-227-S10)
Dynamic Performance Tuning and Troubleshooting With DTrace (SA-327-S10)
Solaris System Performance Management (SA-400)

Course Content

Module 1 - Introducing the Fault Analysis and Diagnosis Methodology

Describe the fault analysis methodology
Introduce the fault diagnosis methodology
Identify the basic layers in Sun systems
Identify the error types that occur in Sun systems

Module 2 - Performing Solaris OS Diagnostics

Use the device management commands
Use the disk and file system management commands
Use the software package management commands
Use the file-checking commands
Use the CPU and memory management commands
Use the network management commands
Use the general-purpose commands
Use the program execution management commands

Module 3 - Introducing OBP Components, Features, and Diagnostics

Introduce OBP components
Introduce Non-Volatile RAM
Display system information using OBP commands
Modify OBP variables
Run OBP diagnostics

Module 4 - Enabling and Monitoring POST Diagnostics

Introduce POST concepts
Manipulate the OBP Device Tree
View extended diagnostics during POST

Module 5 - The Boot Sequence

Compare phases of the Boot process
Isolate boot process errors

Module 6 - Predictive Self-Healing

Describe contract file system
Describe the benefits of Predictive Self-Healing
Describe the Fault Management Architecture
Interpret recommended system maintenance actions using FMA message ID(s)
Describe the Service Management Facility (SMF)
Write a service manifest
Manage services using SMF
Diagnose problems using SMF

Module 7 - Introducing Types of System Failures

Introduce system crashes and core files
Generate a system crash dump
Interpret watchdog resets

Module 8 - Analyzing Core Dumps Using the mdb Utility

Introduce the mdb utility
Analyze the source of a crash dump

Module 9 - Working With the DTrace Toolkit

Introduce the Solaris Dynamic Tracing (DTrace) facility
Interpret DTrace Command-Lines
Select the correct DTrace tools for given monitoring requirements
Write D Scripts