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Delivery Method
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Web-based |
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CD-ROM |
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This bundle consist of:
- *WET-4983 Sun Ultra 20 Workstation Maintenance and Troubleshooting Course
- The Sun Ultra 20 Workstation Maintenance and Troubleshooting course provides students with the information and skills needed to perform basic maintenance and troubleshooting. The course provides practical exercises on component replacement and functional verification for the Sun Ultra 20 workstation.
- *WGS-PREX-4983 Sun Ultra 20 Workstation Maintenance and Troubleshooting Assessment
Course Length
5 hours
Web-based courses purchased on the Web site may only be used in the US. If you reside outside the US please select a country to inquire about products delivered in your country.
Technical Requirements
Before purchase, please review:
Languages
English
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Format
Online Learning
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Who Can Benefit
- Original Equipment Manufacturers (OEMs)
- Field Engineers (FEs) and Service Partner FEs
- Service Engineers (SEs) and Channels
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Prerequisites
To succeed fully in this course, students should be able to:
- Perform system administration on the Linux Operating System (OS)
OR
- Perform system administration on the Solaris OS
- Recognize components of personal computer (PC) hardware or similar systems
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Skills Gained
Upon completion of this course, students should be able to:
- Describe the Sun Ultra 20 workstation
- Describe the Sun Ultra 20 workstation system architecture
- Locate and describe the major system components of the Sun Ultra 20 workstation
- Remove and replace field replaceable units (FRUs) and customer replaceable units (CRUs) on the Sun Ultra 20 workstation
- Isolate system faults using diagnostic tools provided by Sun
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Course Content
Module 1 - Key Features
- Identify the key components on the front and rear of the workstations
- Position the workstations within the Sun workstation product line
- List major features and benefits of the workstations
- List ideal customers and applications for the workstations
Module 2 - Overview of Architecture and Internal System Components
- Describe the architectural features
- Locate and describe the major system components of the workstations
Module 3 - Workstation Setup
- Explain and complete the steps to unpack all the workstation components
- List the components needed to complete the shipment
- List and complete the steps to cable the workstations
- List and execute the steps to power on and off the workstations
- Describe the steps and complete the procedure to install the OS and drivers from the supplemental CD
Module 4 - FRU and CRU Removal and Replacement
- Identify the FRUs and CRUs
- Explain the tasks that you must complete before you remove a CRU
- Remove and replace the CRUs
Module 5 - Troubleshooting
- List and describe the options available from the diagnostics main menu
- Explain how to use the diagnostics software to identify and resolve issues
- Describe how to troubleshoot and resolve component issues within the workstations
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