For reschedules made ten (10) or more business days prior to the start of a course, the student can request a different date, a different course, or a different location.
For reschedules made within ten (10) business days prior to the start of the course, students must reschedule immediately, and are limited to rescheduling one time, and for only the same course at the same location (i.e., the student cannot request a different course nor a different location). The new course must begin up to a maximum of six months from the original course date. To reschedule, contact Sun training.
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Substitutions of one student for another for a specific enrollment are accepted with at least two days notice before the class begins, provided the substitute meets the course prerequisites or is approved by Sun Educational Services Management.
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Sun's Right to Cancel or Reschedule. Sun or its delivery partners may cancel or reschedule any class and will attempt to provide at least ten (10) business days notice when canceling or rescheduling. At Customer's direction, Sun or its delivery partners will refund to Customer fees paid for the canceled class or credit the fees toward the fees chargeable for the rescheduled Class.
NOTE: Travel arrangements are the student's responsibility and Sun assumes no liability for any costs, including non-refundable tickets, that may be incurred in the unlikely event of a course cancellation or rescheduling.
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