Course Catalog

PAYMENT

What payment methods are accepted?

• Credit card - Please be prepared with credit card number and expiration date
• Visa
• American Express
• MasterCard
• Purchase Order (orders over $500) - While ordering, if you do not yet have the Purchase Order number, enter "TBD."
• Check (orders over $500) - While ordering, if you do not yet have the Check number, enter "TBD"
• Training Credits - Please be prepared with 5-digit Training Credit number
• Sun Corporate Learning Pass
• Skills Package
• SunSpectrum Education Account

Where do I send payment?

Please select your country to view payment address information.

What is required on the purchase order?

• "Sun Microsystems" listed as the vendor
• Purchase order number
• Company name and bill-to address
• Student name and ID
• Order number(s)
• Total order price
• Signature of purchasing agent (if applicable)

What is required on the check?

• Payable to "Sun Microsystems"
• Check number
• Company name and address
• Student name and ID
• Order number(s)
• Total order price

What is Sun's Federal Tax ID, NAIC code, County, D&B?

• Federal Tax ID: 94-2805-249
• NAIC code: 3571 (used to be SIC code)
• County: Broomfield
• D&B: 092249577

How do I tranfer funds via wire transfer?

Banking Information for wire transfers:

BANK OF AMERICA
1850 Gateway Blvd
Concord, CA 94530
Sun Microsystems
ABA# 121000358 ACCT# 12335-13480

How soon in advance must I pay for my course?

Payment must be received in the form of a check, wire transfer, purchase order or credit card 10 working days from the date of registration, or 10 working days before the first day of class, whichever comes first.

Can I enroll in an instructor-led class that is delivered in the US if I reside outside the US?

Yes, please note that international enrollments must pay in the form of a check (US Dollars/Funds), wire transfer or credit card.

Can I bring payment with me to class?

No. Sun requires the method of payment in hand ten (10) business days prior to the start date of the class.

Can I register online for someone else or for multiple team members?

Yes. The Team Training Registration feature allows you to register for someone else or to register for multiple team members using one convenient payment transaction.

Was my credit card charged twice?

When reviewing your credit card statement it may appear that your credit card was charged twice. The first "charge" is the authorization and the second is the actual charge. Depending on the credit card company, the authorization will fall off automatically. The time range can vary anywhere from when the actual charge goes through, till ten (10) days after the authorization.

Can I use my debit card?

Yes, but please be aware of issues concerning bank debit card authorization processes. To verify funds are available, it is necessary for Sun to obtain authorization for the amount of purchase. When the actual charge goes through to the account, the authorization amount may not automatically released. The authorization can remain on the account for up to fourteen (14) business days. This will make it seem that there has been a double charge on the debit card. Please contact your bank for more details.

How long does a check refund take?

Four to six (4-6) weeks.

How long does a credit card refund take?

One to two (1-2) weeks.

My company is usually entitled to corporate discounts. How do I find out if I'm entitled to a discount?

Please send an e-mail message to registrars@sun.com.

Can credit cards be used to "hold a seat" in class until a check or purchase order is processed?

No.

RESCHEDULES AND CANCELLATIONS

Is there a penalty for not giving enough notice to cancel a class or not attending a class?

Yes. If the registration department is not notified prior to the ten (10) business day mark, the funds are forfeited.

Is it possible Sun will cancel my class?

From time to time, it is necessary for Sun to cancel or reschedule a class. If this should happen, Sun will attempt to provide ten (10) business days notice.

Does Sun Education partner with the government in any educational grants?

No.

TAXES AND TAX DEDUCTIONS

Can this course be used for tax deduction purposes?

No.

Are instructor-led classes taxable?

Instructor-led classes are not taxable with the exception of classes held in the following states: Connecticut, Hawaii, New Mexico, South Dakota, W. Virginia.

Are CD-ROM courses taxable?

Yes. The tax rate is determined by your local tax rates.

Are Web-based courses taxable?

Web-based classes are not taxable with the exception of purchase in the following states: Connecticut, District of Columbia, Hawaii, New Mexico, New York, Ohio, South Dakota, W. Virginia, Wisconsin.

Are Sun Corporate Learning Pass (Sun Pass) memberships taxable?

Sun Pass learning memberships are not taxable with the exception of purchases in the following states: Connecticut, Hawaii, New Mexico, South Dakota, W. Virginia.