Skills development is one of the most important investments an organization can make to keep pace with technology. Having highly-skilled employees can result in successful IT efforts and reduce the risk of operational errors over time. Additionally, providing IT professionals with opportunities to develop and learn is a key retention strategy for IT departments.
IT Managers should:
- Inventory the skills that exist in their departments.
- Analyze the required skill sets for job roles.
- Create individual skill reports which outline where each employee may need additional skill development to be successful.
- Create team skill reports that assess where the IT departments may be lacking in appropriate skill sets.
- Create development plans that include recommendations for the training delivery methods such as classroom-based learning, on-the-job mentoring and coaching, web- and technology-based delivery.
- Measure training effectiveness by verifying skills.
Customer benefits:
- Document existing skill levels.
- Develop customer-specific skill profiles.
- Test your employees' skills with questions related to their job role.
- Identify skill gaps.
- Implement development plans for individuals and teams.
- Ensure your people have the right skills and knowledge required for your unique roles.
Sun consultants can:
- Measure problem-solving, desision-making, and flexibility/adaptability learning abilities for generic IT job performance.
- Verify what skills are needed for specific job roles in your IT environment.
- Develop custom testing instruments (if required).
- Analyze existing skill levels using standard or customized tests and document skill gaps.
- Create individual and team development plans that are aligned with your IT organization goals.
- Measure training effectiveness by verifying skills after IT professionals attend training courses.
- Provide classroom, system, and learning platform management to help facilitate successful learning solutions.
|
|
|
